Talk to us – we're here to help

Contacting us and submitting an order is free of charge and non-binding.

Direct line

How to reach us

Send us an email — we'll get back to you promptly on weekdays.

Email
support@mapnovi.de

Send us your Google Business Profile or use our order submission process. We will explain the technical process and the information required for your order. We do not provide a legal or substantive assessment of the review.

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Usually replies in minutes

When and where to reach us

  • Business hours
    Mon–Fri 9am–6pm · Sat 10am–2pm
  • Personal contact
    Your case stays with one person.
  • Secure & confidential
    GDPR-compliant and encrypted.
Free order submission
Common questions

Questions about getting in touch

How fast do you reply?

During business hours we usually reply within minutes, otherwise the same business day.

Does getting in touch cost anything?

No. Contacting us and submitting an order is free of charge and non-binding. Where success-based billing has been agreed, a fee only arises where the conditions for a billable result set out in our Terms and Conditions are met.

What info should I have ready?

Most helpful are the link to your Google Business Profile and which review you would like to submit for assessment.

Submit free of charge and without obligation

Send us your Google Business Profile or use our order submission process. We will explain the technical process and the information required for your order. We do not provide a legal or substantive assessment of the review.

Free order submission

Free order submission · GDPR-compliant